FAQ's

Check out our [Help! I Got Hacked] section on Substack (https://substack.com/@mydigitalpeace?r=5i0i6m&utm_campaign=profile&utm_medium=profile-page)for quick steps. Or book an emergency consultation and we’ll walk you through: • Reclaiming your accounts • Scanning for data breaches • Securing your devices and info We know it’s scary. Let us help you take back control—calmly, quickly, and confidently.

Yes! • 10% off when you refer a friend • Bundle discounts when you book 3+ sessions • Subscription plans launching Summer 2025 for clients who want ongoing monitoring We also offer free checklists, social media tips, and workshops to keep your family safe online—even if you’re not ready to book yet.

Every session comes with: • 1-on-1 live support (Zoom/Phone) • A review of your accounts, devices, or digital behavior • On-the-spot fixes + privacy upgrades • A transcript of the call • A personalized action plan + checklist Whether you’re worried about Alexa, your banking apps, or your teen’s TikTok—we’ve got you.

Absolutely! That’s why we exist. You don’t need to be a tech whiz. We walk you through everything: • How to fix your privacy settings • Which apps to delete or adjust • How to protect your kids online • What scams to avoid Our sessions are simple, supportive, and completely judgment-free.

Yes. My Digital Peace is a registered LLC that operates with transparency, confidentiality, and security best practices. We: • Never sell or share your personal info • Use encrypted tools (Zoom, Teams) for private consultations • Follow clear privacy policies and secure recordkeeping We’ve worked with families, professionals, and high-profile clients. Your trust is our priority.

We’re not a faceless software or hotline. Here’s how we’re different: • Human-first, not tech-first. No jargon. No scare tactics. • Tailored help. Each session is custom-built for you or your family. • Hands-on support. We don’t just talk—we show, fix, and guide. Other services alert you after something bad happens. We work with you to prevent it in the first place. That’s digital peace.

We get it—no one wants to waste time or money. That’s why we focus on real results you can see and feel right away. You’ll leave your session with: • Fixes and settings applied on the spot • A customized step-by-step checklist • Confidence knowing what to do next Still not satisfied? Reach out. We’ll make it right with follow-up support, a service credit, or a refund. Our goal is simple: keep you protected, not frustrated.

Yes—100%. Our services are designed to prevent costly mistakes, protect your identity, and give you peace of mind. You get personalized, expert-level guidance—not generic advice. Whether it’s cleaning up your digital footprint or locking down your child’s social media, every service comes with: • One-on-one coaching • A full security action plan • A call transcript • Ongoing access to helpful resources This isn’t just an expense—it’s an investment in your digital safety.