Question 1

What if I was already hacked?

Accepted Answer

Check out our [Help! I Got Hacked] section on Substack for quick steps. Or book an emergency consultation and we’ll walk you through:
Reclaiming      your accounts
Scanning      for data breaches
Securing      your devices and info
We know it’s scary. Let us help you take back control—calmly, quickly, and confidently.

Question 2

Do you offer bundles or discounts?

Accepted Answer

Yes!
10%      off when you refer a friend
Bundle      discounts when you book 3+ sessions
Subscription      plans launching Summer 2025 for clients who want ongoing monitoring
We also offer free checklists, social media tips, and workshops to keep your family safe online—even if you’re not ready to book yet.

Question 3

What’s included in a consultation?

Accepted Answer

Every session comes with:
1-on-1      live support (Zoom/Phone)
A      review of your accounts, devices, or digital behavior
On-the-spot      fixes + privacy upgrades
A      transcript of the call
A      personalized action plan  + checklist
Whether you’re worried about Alexa, your banking apps, or your teen’s TikTok—we’ve got you.

Question 4

I’m not tech-savvy—can you still help?

Accepted Answer

Absolutely! That’s why we exist. You don’t need to be a tech whiz. We walk you through everything:
How to      fix your privacy settings
Which      apps to delete or adjust
How to      protect your kids online
What      scams to avoid
Our sessions are simple, supportive, and completely judgment-free.

Question 5

Can I trust this site with my personal info?

Accepted Answer

Yes. My Digital Peace is a registered LLC that operates with transparency, confidentiality, and security best practices. We:
Never      sell or share your personal info
Use      encrypted tools (Zoom, Teams) for private consultations
Follow      clear privacy policies and secure recordkeeping
We’ve worked with families, professionals, and high-profile clients. Your trust is our priority.

Question 6

How is this different from other cybersecurity options?

Accepted Answer

We’re not a faceless software or hotline. Here’s how we’re different:
Human-first,      not tech-first. No jargon. No scare tactics.
Tailored      help. Each session is custom-built for you or your family.
Hands-on      support. We don’t just talk—we show, fix, and guide.
Other services alert you after something bad happens. We work with you to prevent it in the first place. That’s digital peace.

Question 7

What if it doesn’t work for me?

Accepted Answer

We get it—no one wants to waste time or money. That’s why we focus on real results you can see and feel right away. You’ll leave your session with:
Fixes      and settings applied on the spot
A      customized step-by-step checklist
Confidence      knowing what to do next
Still not satisfied? Reach out. We’ll make it right with follow-up support, a service credit, or a refund. Our goal is simple: keep you protected, not frustrated.

Question 8

Is My Digital Peace worth the price?

Accepted Answer

Yes—100%. Our services are designed to prevent costly mistakes, protect your identity, and give you peace of mind. You get personalized, expert-level guidance—not generic advice. Whether it’s cleaning up your digital footprint or locking down your child’s social media, every service comes with:
One-on-one      coaching
A full      security action plan
A call      transcript
Ongoing      access to helpful resources
This isn’t just an expense—it’s an investment in your digital safety.

FAQ's